My father in law had me order him an HP Split 13 x2 PC from Best Buy. I was going to set it up for him then take it to him when I went to St. Louis for Christmas. I unpacked it this weekend to begin the set up and the screen will not come on. I had it plugged into the AC adapter and tried it plugged in and on battery. I also tried it with the keyboard and without. There seems to be power (wifi light and caps light come on), but nothing shows up on the screen. I've tried powering off and on with the button on the back, but I feel a slight vibration from the screen, but nothing shows up. Can you help?
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