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Hp G62 - updated ram, now get BSOD [memory_management]

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Hi,

 

Product:  HP G62 laptop (Product number: WZ685EA#B1R)

OS: Windows 8.1 Pro

 

Issue:  When i turn on pc, after approx 15minutes of working it goes to blue screen of death with "memory_management" error. After automatic restart, it works just fine for as long as i need. Next day it happens again, restarts and again - works perfectly.

Possible causes: it started happening after I got new DDR3 2x4Gb 16chips. At first when i tried to update my ram, it never worked since i found out that my laptop motherboard only supports 16 chips. Then it worked. However, this error start poping-out. Other than the BSOD, everything works just fine.

Extra: Memory_Management error gives an direction that ram is the actual cause, so i have run the Windows Memory Diagnostic Tool. The check completed successfully, which means there are no hardware problems or incompatibilities. I am guessing the problem is drivers (which i agree, that HP has completely forgot about g62, when windows 8 came out).

This issue is annoying as hell. I was considering posting this to windows support, however, I strongly believe that this is driver issues.

mypc.png

Thanks in advance. Let's see what can be done.


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