Howdy all,
HO G42
Product number: X2046UA#ABA
My computer was have problems with popups, etc.
I went to fix these and now the computer will not start.
The leds glow, fan noise is heard, but the display stays black. When I press power, the HP logo appears then disappears.
I booted into system diagnostics. ran the System Test called "Tuneup". I received the following error code:
RW101R-00073W-XD002K-COC503
Prmary battery
The battery was removed.
What I have done do far:
-Removed battery and power and held down the power button for 30 seconds.
-Backed up the hard drive with Acronis True Image 2010, restored the image to a brand new hard drive, installed new hard drive.
-I connected the hd to an external box, and ran Norton Disk Doctor. Nothing stood out.
I will try reseating the memory and an external monitor and will report back. Anything else.