Hi,
I have an HP Envy 15-j025tx, has been working perfectly the last 6 weeks, performed some ootional updates on windows 8.1 last night. Laptop did its reboot after the uodate but did not load anything after this. press power button to turn on. power light turns on, fans turn on and wifi light goes orange. screen is blank.
Have tried powering off, removing battery, put batt back in, turn on same result. have tried process using battery only and plugged in on charge. also left powered on in this state for a while no change.
it is still covered under warranty, but was wondering if there is any fix that could be done to avoid the warranty hassle?
thanks.