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HP EliteBook Folio 9470m Freeze - unable to reach login

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Dear All,

 

I have an HP EliteBook Folio 9470m, Windows 7, 32Bit, Intel Core i5 vpro - which will not start.  Everytime I power my laptop on, I get a black screen with the HP logo in the middle, and after a few seconds, it takes me to HP PC Hardware Diagnostics UEFI.  From there my options are:

*Memory Test* - I have conducted memory test and it passed.

*Hard Drive Check* I've also conducted hardware test and everything appears to be normal

*Language*

*Exit*

 

When I select "Exit", it brings me back to another black screen with the HP logo, and after a few seconds it takes me to another screen - with the following message.

 

Boot Device Not Found

Please initiate an operating systen on your hard drive

Hard Disk - (3F0)

F2 System Diagnostics

For more info, please visit www.hp.com/go/techcentre/startup

 

The laptop is rather new (less than a month  old) and it worked fine before freezing on me.

 

Grateful for your steer....

 


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