I have had to do hard re-sets on My g6 laptop (with windows 8) from early on as at times it just won't open anything.
Yesterday it would not load any browser even though I had good internet connection.
I ran HP diagnostics but it 'couldn't fix network issues at this time....'??
I couldn't find any apps running in background.
Today I tried a hard re-set and got back online - first thing I did was clear history/cache etc which I couldn't do yesterday - but it is running quite slowly.
Can you help? Is it right that I should be having these problems with my new machine on such a regular basis?
Thanks.