i have windows 7 Memory 4 gig
It shut off twice during a video conversion and one time while I was on the internet.
In safe mode thsi did not happen. I was able to run the same software and internet with no problem
I have a new HD and Internal DVD player which I added more than 6 months ago; This problem first happened two weeks ago. I have used system restore but to no avail. A program i downloaded tells me the battery is working and the machine is not overheating. The laptop sits on a stand with a fan, and my battery is charging okay.
Used DVDxconvert v. 5 with no prior problems.
I appreciate any help you can give me as i would like to keep this computer for a while longer.
Thanks