I bought the HP 15-d004au Notebook PC over the weekend and since using it I experience random freezes with the trackpad. These can last between 5-60 seconds and are becoming quite frustrating. I've searched the forums, downloaded and installed the drivers (http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=6622204#N1762) yet I still experience freezes.
I should note that the left, right and double tap functions still work when the pad freezes, everything else seems to run fine. Is there a fix for this that I am not aware of? Otherwise I believe this laptop must be defective.
Thanks for your time in advance, I hope someone can fix this!