Hello,
I would like to seek assistance regarding my laptop issue.
I was using my laptop when suddenly it freezes, so I ended up force shutting it down. then after rebooting it just freezes on the logo screen and never went through. So I decided to do a factory reinstallations, but unfortunately it still didn't work. And the weird thing is I cannot find the main drive (usually the drive C:) during the installation process. But I can use the recovery process with the files installed on the other drives like D:/E:/F:, I can managed to open them except drive C:. These drives are in partitions C/D/E and they are all in the same harddrive, I dont know why I can't access on C: but can access on D/E/F.
Here are some details of my laptop:
HP pavilion dv6-6166se
Serial Number: [edited by Moderator]
Product number: QA432EA
Windows 7 64-bit
Any assistance will greatly be appreciated.
Thanks,
Jayrald