I went to update the bios through the HP Support Assistant right as my laptop started up. It was updating bt with a black screen, and then my laptop was out of charge( so I'm guessing this stopped the update) then I put my laptop on charge but the laptop is turned on because u can see the light on the power button but the screen has not turned on. It has stayed black since yesterday. Please help me , laptop has light on power button but no screen is coming
Product: HP Envy 15 Touchsmart J042tx
I have used this laptop for only 2 weeks and it has got a problem help plz
Product: HP Envy 15 Touchsmart J042tx
I have used this laptop for only 2 weeks and it has got a problem help plz