Hello!
I tried to restore the system to original settings wiping all files and programs. Windows managed to get 38% done on this, when the pc shut down. I started it again and the restoration started over. This repeated 2 times after which i got an option screen to choose if i want to continue to windows 10, restore using windows installation CD, USB device or internet connection or to restore factory settings. I chose to restore to factory settings and after a minute, pc shut down again. Now when i try to start up the laptop, it gets stuck on HP- logo and then goes black and back to logo repeating this until i shut down the pc. I tried force reseting by removing all devices, battery and A/C cord and holding down power button for 30 seconds and starting again with A/C cord only.
I haven't managed to get into BIOS settings by holding F10 or F12 after starting up.
The pc had windows 8 when i bought it but i updated to windows 10 later on.
Please help, i just wanted to do my system restore to make the pc run well again.
Thank you in advance !
I tried to restore the system to original settings wiping all files and programs. Windows managed to get 38% done on this, when the pc shut down. I started it again and the restoration started over. This repeated 2 times after which i got an option screen to choose if i want to continue to windows 10, restore using windows installation CD, USB device or internet connection or to restore factory settings. I chose to restore to factory settings and after a minute, pc shut down again. Now when i try to start up the laptop, it gets stuck on HP- logo and then goes black and back to logo repeating this until i shut down the pc. I tried force reseting by removing all devices, battery and A/C cord and holding down power button for 30 seconds and starting again with A/C cord only.
I haven't managed to get into BIOS settings by holding F10 or F12 after starting up.
The pc had windows 8 when i bought it but i updated to windows 10 later on.
Please help, i just wanted to do my system restore to make the pc run well again.
Thank you in advance !