Hi,
I'm not sure if I'm in the right category for my question, but I didn't know for sure wich category to choose for this problem.
I have bough a HP ENVY dv6 with Windows 8 in April 2013, it has been working very well but the last 2 months i've been having some issues when I start my laptop.
When I start up my laptop he has become very slow and especialy after the login. When I log in, he starts to load, this already takes some time, longer as it used to. But when he goes to the desktop page the screen becomes black, and it can take over 3 minutes before he shows the desktop page. Sometimes he does show the cursor but nothing else.
And he also shows the reminder message for window8.1 when the rest of the screen still is black. when I start tapping the space bar or start clicking he also sometimes shows the taskbar and the simple pass database starts to load.
I don't know if it helps for this problem but I regulary do a cookie and registerscan with Ccleaner and a malware scan with Malwarebytes.
But the problem keeps occuring, sometimes it doesn't (like when i've just did the scan) but the next time I start my laptop the black screen is back.
Also when I've just logged of and log back in but didn't shut the laptop down it doesn't have this problem it's only when I start my laptop and login.
Does anybody know why this is and maybe how I can solve this ?