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Notebook Boot and Lockup topics

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  • 05/05/16--02:17: Elitebook G2 cannot power up
  • Hi, it's a new HP Elitebook 840 G2. Have used it for barely a month. Suddenly cannot power up. I have tried removing and replacing the battery. Still could not power up. I tried to switch it on again about 30 mins later. Amazingly, it started. What may be the reason?

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  • 05/05/16--03:34: Laptop won't turn on
  • My lap top won't turn on, I've tried the tip of removing battery before powering on and it still won't work. Any help would be greatly appreciated as I'm having a melt down ... Thanks.

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    My Envy 15-3205tx Laptop was not problem since last night, but when I want to use today, the laptop can not power on. The following are what I have tried:


    (1)Remove the battery, remove ac adaptor, press power button 30seconds, plug ac adaptor back.

    Result:  the power led blink (white colour) even I haven't press power on button, can not power on laptop


    (2)Remove the battery, remove ac adaptor, remove cmos battery , press power button 30seconds, plug CMOS battery back, plug ac adaptor back.

    Result: the power led blink (white colour) even I haven't press power on button, can not power on laptop


    (3)Remove the battery, remove ac adaptor,  press power button 30seconds, plug battery back, plug ac adaptor back.

    Result: the power led on (white colour), but when I press power button, it off 1 second, and on again, but laptop can not power on.


    I have 2 questions that want to ask about this laptop:

    (1)Does Envy 15-3205tx MUST PLUG BATTERY to power on even I have plugged AC adaptor (I have checked AC adaptor is function correctly)?

    (2)What does the LED power light blink means when I have plugged AC adaptor? Is my battery failure to work or my motherboard failure to work?


    Please give me the exactly answer if you can help me to know the problem MY MODEL, please do not ask me to see the trouble shooting part from HP site becuase I HAVE CHECKED BUT NO ANSWER IN THERE.


    Thank you for your attention and I will appreciate if you can help.


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    Anyone with a clue on how to solve this problem

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    I have HP 15-d054ee Notebook black screen 2 caps blink code error ... help needed


    and I check my RAM slots remove it and reinstall it but nothing happen, 


    I empty the electricity to hard reset but also nothing happen


    I got nothing on the screen of the laptob 


    I need your reputable help


    and I think it has a bios error (maybe)


    may I install the bios driver from another computer (if so) how?


    I am in need to use my laptob 

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  • 05/05/16--05:40: presario cq61 won't turn on
  • Hi  everybody!

    I've got a Presario CQ61 and it doesn't turn on anymore. The battery has been always low... so I used it always connected to the Power Supply... Anyway it doesn't turn on now... I've tried without battery, to swap the RAM memory, to use just a single bank of RAM and then the other one. I've tried to disconnect the wifi module... I've checked the HD and backuped it (it works)...  One thing is... when I connect the plug of the power supply.. the led turns on for just for 1 second and then it turns off... I'm sure the battery doesn't work...


    I've read the forum and it seems a motherboard fault... but my question is... can it be possible it's a matter of battery...


    I mean does the notebook needs a working and charged battery (or at least with a % of charge) also connecting it with the power supply  to turn on???  so Could it be a problem of the 0% charged battery?


    Thanks in advance!



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    My HP 14-r233TU showed blackscreen when powered on with caps lock blinking error light but after three days of not using it, it stopped powering on neither will it charge when connected to an AC charger. Pls i need your help.

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    I need to update the bios in this laptop.


    HP 14-ac104la



    I downloaded the bios from hp driver´s support site for my model:



    and says it can´t do it in windows so I need to use a USB drive.


    I put a 16 Gb usb jump drive and just copies the many .bin files and no flash executable. So anyway I insert it and change settings to boot from usb drive and nothing happens.



    Not happy with the results I thought the usb I had used it was too big.


    So I changed to a 64 Mb kingston memory.


    Again, the result is the same.


    HP doesn´t make any good stuff these days anymore?!bios no-go!.jpg


    Being in the tech industry as tech support for the last 20 years I have seen many stupidity. This is one of those !


    I also tried creating a usb boot disk using  HP USB Disk Storage Format Tool 2.2.3 and boot98


    nothing happened again!


    SO I beg your help in order to update this bios under win 7 pro 64 bits with the laptop above specified


    Thanks in advance for any help you could provide me!

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  • 05/05/16--10:56: System disabled HP 255
  • boot up password,  system diabled 51599241 is the number. Thanks in advance.

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    when i start up my laptop i get a meesage that says" preparing automatic repair" it continues to run but nothing happens

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    I have a Mini 1000 and dont know the password want to unlock it or factory reset so it can be used. (removed content)

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    IMG_2362.jpgAnyone with a clue on how to solve this problem

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  • 05/05/16--16:13: format the new HHD
  • I can not format the new hard disk. Some body can help me?

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    Hp notebook computer wont startup past the hp screen. It shows a black screen then goes back to hp screen. I did the hard reset, it didn't work. I did the test and all of them said passed. It started doing this when i was reseting it and it dropped on the floor. The battery and the hard drive fell out. When i turned it back on, it wasnt working. I dont know what is wrong with it....

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    I am at the main password prompt but my kb is not typing one of the letters in my password. Anything I can do?

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  • 05/05/16--21:23: new laptop
  • I x'ed out of startup by mistake how do i get back to setting up my new laptop?

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    hi guys,
    yesterday i change my hdd with an SSD, without doing restore ( i want an clea installation).
    after mounting SSD, i insert win7 CD bootable, but on boot win7 doesn't start, start only ho restore e recovery..
    anybody know how i Can installare an OS?
    thanks to all!

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  • 05/06/16--01:22: Hp won't boot at all
  • I just got this computer yesterday and while I was setting it up- I accidentally made the screen smaller. I tried to make normal but had no idea how so I decide to reboot. Now it won't start at all. It will turn on but stuck on blue screen- wait for a long time. I left it on all night and it is still on that screen and not moving to anyplace. How do fix? I'm not impressed so far with this new purchase.

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    Laptop problem started when I upgraded amd drive in middle of my upgrade screen went black and froze,
    When I restart the laptop it keeps freezing before login screen. I have did diagnose test passed all, tried rebooting keep files but it crashed. What should I do ? Any other way ? Also I dont have recovery save

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    after a windows 10 update, I was getting a btserver.exe error and get a blue screen before I can try to repair or restore back to original set point. Now the computer goes immediately to blue screen at bootup while loading the desktop

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