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Notebook Boot and Lockup topics

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    This laptop is just over a year old. After multiple issues with it, it was sent back to HP to figure out why it kept shutting down. Received back and works much better. However, after just a couple of weeks, I cannot sign in. It is telling me the password has expired and must be reset. It is apparently an HP password. The login screen says: HP then sign in. 

    I have tried the microsoft password that we originally assigned to it, but that does not work. 

    I am assuming that it really wants the HP password, but we never had one/was given one. 

    Any ideas on how to access and/or reset this?

    Thank you.

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    I have purchase my Laptop 2 month ago. Now Its not working properly. it stuck just after the bootup. i try to call the Hp support line in Germany but its not working. I am really worried. Can someone help me and tell me how can I claim the warranty. 

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    error code 0xc00000e9 


    There was a problem with a device connected to your computer an unexpected I/O error has occurred.

    File \windows\system32\winload.efi


    Cannot reset

    Cannot enter recovery environment

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    When I download some softwares like Virtual box then laptop allocates it only one core because of that I am not able to use that software.Please solve my Problem & reply me as early as possible.

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  • 01/09/19--10:48: Replace damaged hard drive
  • I need to replace a failed HDD on my notebook with an SSD that I have bought.

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     i just bought this laptop how can i remove an administrator with a password?

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    When i press the on/off button the pc won't start. It appears the wifi repeater led on and one tick of block maiusc, then it stop the boot operation

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    I’m trying to format my laptop to factory defaults, so I want to do a factory reset.

    I’ve tried to press escape during startup, that pops up a menu.

    Now I have to press F11 following the manual. But the button is not present.

    When I press F10 I have to enter the password but I forgot my password.


    please help me, I want to sell the laptop cause I’ve got a new one.

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  • 01/09/19--12:34: DELETE A LOGIN ICON

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    hp stream system disabled help!! i 59147578

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  • 01/09/19--13:03: hi friend

    hi there i have a problem with the following code if you can help I really apreciate 



    i 60312897

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    mine also disabled yet that code doesnt work on mine code error; 63557199

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    had my computer in a box for quite sometime since i have another one and when tried to turned it on it shows black screen with blue box to type my password typed my password and says its invalid and gets disabled.. HELP!!!!!!!!!!!!! what do i do??????

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    My laptop is not booting. 

    I get this error:IMG_20190109_200833.jpg


    I run the hard drive extensive test in diagnostics and got this failure id:



    Also when i boot and press F11 repeatedly i can't see the system recovery. 


    I don't have a windows installation disk... Do i need to get one or is there another way...


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    I've had this computer for about 2 months now, and I use it mainly for school. This morning I noticed there was a black, almost grainy looking, screen covering a part of the toolbar/hotbar. If you pushed on the back of the computer screen it would get bigger, but then after a while it would get smaller. I'm not sure what it was or what I did for that to happen. I decided to hold the power button down to reset it to see if that would help. Once it shut off I pushed the power button again but the screen stayed black, and then the caps lock light started to flash. The light did five long and three short flashes, then started the cycle again. How do I fix this?

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    My hp stream will not boot on the hp logo is just blinking and its not loading on. Can someone please help me?

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    receiving the follow message at start up

    Boot Device Not Found

    Please install an operating system on your hard disk

    hard Disk (3f0)


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    system disabled code i 94227777 hp envy

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  • 01/09/19--16:53: boot
  • Can't get past the admin\ power on password,

    System Disabled code is i70887081

    Anyone know what I can do to fix it

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    So my computer turns on and everything sounds and looks fine untill I try to log in. If I hit any key or click the mouse or drag up with the mouse the screen turns black for like 20 seconds then it will come back up. If I don’t do anything every once in a while the screen just turns black. 

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