Hello, I have a problem with my HP 15D003-SL notebook. About 1 month ago I upgraded internal storage, removing physical hard disk and putting a Crucial 240GB SSD. Everything was working fine, but today the notebook didn't boot up. I did a hard drive "quick" check using "HP PC Hardware Diagnostics UEFI" and SMART check failed, and I have a 24 numbers code error, with the following FAILURE ID : U4PBTF-75C9B9-MFKR61-60AU03. Any suggestion would be very appreciated
Hello
My daughter reset her password and can't remember it, so I have tried to reset it but it is asking for an external drive which I don't have, can anyone help me get back in so I can reset the password? [personal information removed]
Thanks
Hii Community/HP Repair service,
I have already sent out my HP Omen laptop 15-ax251nb [Personal Information Removed] back twice (LCD troubles + sudden freezes BSOD + FAN broken) for repairs about sudden BSOD's, and WHEA logger issues pointing out to hardware failure. My laptop always comes back from HP and nothing has changed or has been repaired besides the LCD and FAN. They didn't find any extra hardware issues what so ever.
Although the evidence I provide to HP is very clear. I started having these Intel PCI-express Root port #9 errors (as seen in this photo below), so at first I thought it was due to bad or faulty outdated drivers by Intel (Vendor ID 0x8086).
My FAN's RPM revs up-and down when these WHEA errors occur (Probably the reason of premature FAN Bearing failure).
I have updated everything from top to bottom. HP assistant, HP website itself, BIOS, Windows updates, Intel Driver updater, DSIM, SFC Scan and every driver/Windows integrity/UEFI Diagnostics checkup, everything checked out fine. Still I had these sudden BSOD's from time to time and these WHEA Logger issues. So I started digging further into the details of the error. I started realizing the device that is coupled at this port is de Samsung SSD 960 NVMe PCIe SSD.
After trying the look at the Samsung Support/Driver website, I found A firmware upgrade for the retail version of this type of SSD. But after I tried to install it, the firmware updater immediately stopped me and said it wouldn't install due to not OEM part (You will have to contact your original manufacturer for updates). The reason this is, is because HP uses bulk version of this type of SSD's to put in there laptop's.
So I have 50 days warranty left, and no clue or solution..
Really getting tired of digging out these problems, while HP should be doing the proper diagnostics.
Thanks to any helpers!
Greetings Tom - maXterls - BELGIUM
I have not signed into my laptop for two months. I use the same password all the time and the same security questions and it is not letting me in. I do not know what to do. This computer is only 4 months old, but when I spoke to someone from HP India they said I had to pay to get help. I would rather return the computer and get something else rather then pay for help for a new computer.
My laptop keeps restarting over and over and won't stop. I can't open anything and type in any search bar on my laptop. How do I fix this?
HI Im Currently locked out my latop blue screen Admin password needed. SystemDisabled Code: I 69940484 , Thannks
Hey can you help me with mine too?
My System Disabled message is [i 60411201].
Thanks in advance for the help!!
BOOT DEVICE NOT FOUND
INSTALL OPERATING SYSTEM
HARD DISK (3FO)
ONLY 1 LED LIGHT INSTEAD OF USUAL 2 WHEN TURNED ON
Laptop stopped charging or booting up at all a few days ago. Made sure the charger wasn’t the issue and called HP support. The support person tried a few things and told me that basically my laptop was dead and there was nothing more that could be done. I spoke with someone else and they informed me that the laptop had no service options and I could send it in but it would cost $500-600 for the repair. It seems the hardware may have gone, but I’m wondering if this is salvageable or if I should move on to a different company with products that don’t fail in 4 years.
HI, I got a Laptop that has the boot locked. The reference code is [ i 53380834 ]. Can anyone please help me. Thanks/
When I turned on my HP laptop for the first time it poped up a window saying power on Authentication, with BIOS Administrator and POST power on password under select user. What does this mean
I have hard booted 10 times. The F keys and esc key don't work. Only the touchpad works, so I cannot enter any logins.
The pc is not turning on and i see a letter said boot device not found
The reference code is [ i 78984258 ]
Product: Elitebook 8440p Operating System: Microsoft Windows 7 (64-bit)
I have a HP Elitebook 8440p computer with Bios password forgotten. Can I receive from you a smc.bin file for this model please :- Product Number : [edit]
Hi,
I'm trying to set up my Bios to install a new SSD.
Bios is locked. After hitting enter 3 times, I get the error code: 55345284. Please provide the Bios unlock code.
my laptop model no.hp 15-ay050ne i am unable to enter bios, it is asking for administrator password while trying for three times the system disabled code i 72876033 appears what to do kindly help me
I foggot my bios password how to fix this
i tried removing cmos battery but not work i used cmospwd 5.0 but also it not work what i do now ??????? please help me
Hi everyone
Im here because my laptop stopped working a few days ago. I was calibrating a 3d printer from my pc which was very tedious as i had to keep restarting the print in order to calibrate the bed and soon after the program stopped responding. The motors were not running nor was the hotend heating up. Several times ive had to force that program to exit because ''program [was] not responding" so i dont know if that had something to do with it. A moment later I found out my 3d printer plug had come off of a loose outlet and without thought i reconnected it while the 3d printer was still connected to the pc (the 3d printer had been recieving commands throughout this time).
Now my pc wont turn on but when i power it on i can hear the fan as if it were gonna turn on but it immediatly dies out. Then the caps lock flashes slow 5 times and fast 3 times.
I went through the process of troubleshooting it with the help of the virtual assistant which was an enormous help. The process landed me on section 5.3 which has to do with a system board falure. Then it has other information that i just dont know what to do with:
"The embeded controller has timed out waiting for the BIOS. Component is not reachable by BIOS in certain time limit.
1. Reseat component.
2.Test known good component.
3.Replace component or system board as needed."
What is the embeded controller its refering to and which is the system board?
Sorry about the extensiveness of the post. I didnt want to leave any details out.
Thanks in advanced.
