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Notebook Boot and Lockup topics

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    Has anyone repair the pavilion smart touch 2 wire charger?

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  • 11/25/18--07:40: My Envy x360 won't turn on.
  • I cannot get laptop to even turn on?  Power indicator light is on.  I have tried hard reset and nothing happens.  I've held power for like 20 seconds - also held it with F11.  I cannot get it to "start-up"....  Like an engine that won't even turn over...  Help!

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    My Laptop was bought just 6 months ago and keeps getting blue screen with DRIVER_IRQL_NOT_LESS_OR_EQUAL (iaStorA.sys) . I tried a factory reset. reloading windows 10. But the fault remains. I checked the community and tried ethernet instead of wireless (using the same wireless router) - still the same problem.

    What to do?

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  • 11/25/18--10:53: Boot Device not Found
  • Hello,

    I know this is a widespread problem and I know there are many topics with solutions around on all kinds of fora. I have gone through so many I have lost track so I decided to start my own threat. 


    The problem is 'Boot Device not found' 


    Now, I have tried the f2 system diagnostics, both the quick and the extensive hardrive check, both passed with flying colours. 


    I don't have any usb in the laptop from which is could try to boot.


    I tried to switch the legacy support/secure boot.


    The uefi boot order and legacy boot order are fine (I included a picture because maybe I am mistaken).


    It might be something very obvious that I am missing but I was wondering if there are more things I can try? I'd be very grateful for any advice. 




    Tjesse 15431718868671294726532.jpgBoot options


    1543171940198273369454.jpgThe problem


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    Whenever I load up the laptop it always says this "Boot Device Not Found" thing and I have tried multiple things off of websites and youtube videos but none of them have worked. The warranty expired 13 days ago and I need to know how can I fix this?

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    I have been tried all the simple fixes and it looks like adaptor Is good but no luck

    Unit 11 months old


    Any trick I am not aware of?

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    I spilled juice on my laptop. I cleaned it up and it continue to work just fine that night. When I got up the next morning it had died so i got it to turn back on and it seem to be working fine. When I got home from work later that night the laptop would not turn on at all. I've bought a new battery and a new charger as well as a try the online tips of taking the battery out and holding the power button and putting it back in and nothing has worked. I figured it was time to contact HP support

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    So, was doing update per request of machine.. During upgrade machine requested AC adaptor be plugged in. Plugged in adaptor, but not sure if battery was too low, and/or adaptor is not functioning, but machine will not do anything.

    Later, shutdown, unplugged and replugged in AC adaptor, and light was pinkish red. Let sit for hour, and now by plug is white.

    When trying to boot, light for drive flashes a couple of times and stoppes. I have tried ESC + F10 to no avail. So.. How much to send and try to see if possible to fix? and/or get data from Hard drive?

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    After doing a bios update my laptop gets turned off and if I start it it doesn't start no response from notebook the notebook is not even getting charged though my charger is working fine. please help me with the solution

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    No sign on option when I turn on pc.

    Just shows hp icon for a half a minute then screen turns black then back to hp icon over and over. 

    Pressed esp button several times to run a complete system test. Did this twice.  both times passed.

    Tried to reset pc but it’s stuck at 38%. 


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    I went to turn on my Envy today and the power button light flashed for a bit and then went out,   I checked the power cords etc and even moved the adapter to a different outlet.  No luck I am getting power on the notebook.   it appears dead,   Any help would be appreciated.   Thanks

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    I, too, have a problem with a forgotten password and I cannot access the BIOS of my HP laptop.

    The error code after three attempts shows i85839169.

    Could you please help me ?

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  • 11/25/18--20:25: Crashed Motherboard
  • I was given a notebook laptop as a Christmas gift on December 25, 2017. My mother purchased this computer in early december. As of early October, the motherboard of my laptop crashed after less than a year of use. I logged on to check the status of my warranty today and it says that the warranty lasted from August  29, 2017 to October 2, 2018.  I am confused about how this is possible even though it has not been a year since the purchase of my device. Is there another way to renew a warranty or tech service so that  am able to replacemy mother board by way of the manufacturer? Any and all help would be greatly appreciated. 

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    HP Stream Notebook - 11-r020nr (ENERGY STAR), while power on it ask to Enter Administrator Password or Power On Password, after three attaempts of incorrect password , System Disabled 51059479.


    Please help me.

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    I Forget BIOS Admin password on HP Notebook - 15-bw028ca

    can you help?

    i'm already try master code this website (

    but that not work.


    my system disable [i 68153903]



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    My Notebook has been locked, I dont know Power On password. 

    I get this code when i failed the password 3 times    A (5C5F5399).

    I've tried but it didn't help me.

    Can someone help me?

    HP Pavilion Notebook 

    Model 15-ab184no.


    Best regards Niclas 

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    After months of contacting support and trying to resolve the problem i was finally told someone would collect the laptop and speak to me about the complaints i had regarding the questionable "support" i had recieved. Yet again however after suffering 11 months of what i would describe as the worst performing laptop i have ever had the displeasure in using im left with no support and no way to contact support. I have recorded many conversations and this was the last comment i was given. These numbers do not work in the UK, chat is now somehow unabel to work for me? Weird how thats happened now and nver before and im left with a broken laptop? I dont know who to turn to except post here and hope that soemone reads this and helps.HP complaint.png

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  • 11/26/18--03:25: BIOS Password Reset
  • Hi , I need help unlocking my bios in order to enable VT x AMD V. Please help it's urgent. I never set a password but it's telling me to input one.

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     My laptop currently did an update and now I cannot log in

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  • 11/26/18--07:27: WIndows
  • Hello

    On my windows 7 laptop i keep getting a error the code is 0xc0000225 and info is. A required device isnt connected or cant be accessed and my windows 10 usb is bootable but my laptop is not booting into and it doesnt let me go into the bios or boot menu and i treid the esc feature. Nope that doesnt work. Please help.

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